Mortgage forbearance pauses or reduces payments during a financial hardship, but it does not erase what you owe. Here is exactly how forbearance works, how missed payments get repaid, and the questions to ask your mortgage servicer before you agree to anything.
Can I Keep Shopping Lenders During the Loan Estimate Process?
Can I continue shopping around for other lenders while going through the loan estimate process? Yes — and not only is it allowed, the Consumer Financial Protection Bureau (CFPB) actively encourages it. This guide explains what a Loan Estimate is, what a lender can and cannot require before issuing one, what “intent to proceed” changes, and how to compare mortgage offers side by side.
It is written for Colorado borrowers — including the many military families around Colorado Springs who shop for mortgage loans on a PCS timeline and want to know exactly how much freedom they have during the process.
Here are the key facts up front:
- A Loan Estimate is a disclosure, not a contract. Receiving one does not obligate you to that lender.
- You can request Loan Estimates from multiple lenders — banks, credit unions, mortgage companies, and mortgage brokers.
- A lender cannot require documents like a W-2 or pay stub as a condition of giving you a Loan Estimate.
- The CFPB states plainly: “You can continue to comparison shop throughout this process.”
- Every lender must use the same standardized form, which makes it possible to compare loans line by line.
Yes — you can keep shopping while the loan estimate process moves forward

A Loan Estimate tells you the loan terms a lender expects to offer if you decide to move forward. When you receive one, the lender has not approved or denied your loan application — and you have not agreed to anything.
The CFPB’s guidance on this exact question is direct: even after you notify a lender that you would like to proceed with an application, and even after that lender starts collecting verification documents, you can continue to comparison shop.
The CFPB goes further. Its stated tip is that the best way to get a good deal on a mortgage that’s right for you is to request Loan Estimates from multiple lenders and compare offers. Shopping around is not a loophole — it is the intended design of the disclosure system.
To understand why shopping stays open the whole time, it helps to know what a Loan Estimate actually is.
What a loan estimate actually is
A standardized form every lender must use
A Loan Estimate is a standardized form you receive after applying for a mortgage. Federal rules require the lender to provide it within a short window of business days after receiving your loan application.
All lenders are required to use the same standard Loan Estimate form. That uniformity is deliberate: it makes it easier to compare mortgage loans across several lenders so you can choose the one that is right for you.
What the form tells you
The Loan Estimate shows the estimated interest rate, the estimated monthly payment, and the total estimated closing costs for the loan. It also shows estimated costs for property taxes and homeowners insurance, and how the interest rate and payments may change in the future if the loan is adjustable rather than fixed rate.
The form flags risky features too — a prepayment penalty, a balloon payment, or negative amortization all appear on the document in plain language.
You can review a sample Loan Estimate with interactive explanations on the CFPB’s site before you ever apply, so you know what to look for.
Since the form itself is standardized, the next question is what a lender can ask of you before handing one over.
What it takes to get a loan estimate
The basic information a lender can ask for
To receive a Loan Estimate, you only need to submit a short list of key pieces of information: your name, your income, your Social Security number (so the lender can check your credit), the address of the home you plan to purchase or refinance, an estimate of the home’s value, and the loan amount you want to borrow.
That is the full list. Once you provide those items, the clock starts on the lender’s obligation to deliver the disclosure.
Documents are optional at this stage
A lender or mortgage broker cannot require you to provide documents — like a W-2 or pay stub — as a condition for giving you a Loan Estimate. The CFPB addresses this directly in its guidance.
That said, sharing what you have is often a good idea. The more information the lender has, the more accurate the Loan Estimate will be — which matters when you are comparing offers from multiple lenders and want the estimated costs to reflect your real financial situation.
Getting the estimate is step one. The next decision point is whether to tell a lender you want to proceed — and that is where many borrowers wrongly assume shopping has to stop.
What “intent to proceed” means for shopping around
Before you say you want to proceed
Once you receive a Loan Estimate, you choose whether you would like to proceed with the loan application at that lender. Until you do, the lender is essentially waiting on your decision.
Nothing stops you from collecting Loan Estimates from several lenders during this window. Requesting one from a bank does not prevent you from requesting one from a credit union, a mortgage company, or a broker the same week.
After you say you want to proceed
Once you notify a lender that you want to proceed, that lender may require additional information and documents to verify what you already submitted — pay stubs, tax documents, and similar records.
If your verification documents show different information than what you originally provided, you may receive a revised Loan Estimate reflecting the corrected details.
Here is the part borrowers miss: expressing intent to proceed with one lender does not end your right to shop. The CFPB states that you can continue to comparison shop throughout this process — verification stage included.
Here is how the shopping freedom maps to each stage of the process:
| Stage | Can you still shop other lenders? | What is happening |
|---|---|---|
| Requesting a Loan Estimate | Yes | You provide the basic information; documents cannot be required |
| Reviewing the Loan Estimate | Yes | You compare loan terms; no approval or denial has occurred |
| After expressing intent to proceed | Yes | The lender verifies your information; a revised Loan Estimate may follow |
Since shopping stays open, the real skill is knowing how to compare the offers you collect.
How to compare loan estimates from multiple lenders
Compare origination charges and lender fees
The CFPB says the best way to tell whether you have a competitive mortgage offer is to compare it to Loan Estimates from other lenders. Start with origination charges — the upfront fees charged by the lender itself.
Depending on the lender, origination charges may be more or less itemized: application fees, origination fees, underwriting fees, processing fees, verification fees, and rate-lock fees can all appear. The CFPB’s advice is that it’s the total that matters, not the individual line items.
Compare the services sections
The Loan Estimate separates required third-party services into those you cannot shop for and those you can. For services you cannot shop for, the lender chooses the provider — so compare the overall cost of that section across lenders.
For services you can shop for, the lender must give you a list of approved providers, and you can save money by shopping those services separately. You can also look outside the list, checking with the lender first about any provider not on it.
One note on loan type: if the loan is an FHA, VA, or USDA loan, the upfront mortgage insurance premium or funding fee appears in the services-you-cannot-shop-for section, and those charges are usually set by the government program rather than the lender. For a conventional loan with private mortgage insurance, any upfront premium would typically be listed there as well.
Use the comparisons section and check the details
The Loan Estimate includes a comparisons section with calculations built for comparing this mortgage offer against offers from different lenders, including the APR and the Total Interest Percentage (TIP), which shows how much interest you will pay over the life of the loan.
Because loan costs vary both across lenders and across different kinds of mortgage loans, request Loan Estimates for the same kind of loan from each lender — otherwise you are not making an apples-to-apples comparison.
While you compare, also verify the basics: the spelling of your name, the loan term, purpose, product, and loan type, whether the loan amount plus the down payment equals the purchase price, whether the monthly principal and interest plus escrowed items match your expectations, and whether points or lender credits appear that you did not discuss with the loan officer.
Also check whether the interest rate is locked. Some lenders may lock the rate as part of issuing the Loan Estimate, and some may not — ask each loan officer directly how the rate lock works on their offer.
Before you rely on this process, confirm your loan type actually comes with a Loan Estimate at all.
Loans that do not come with a loan estimate
You will not receive a Loan Estimate or Closing Disclosure if you are shopping for a reverse mortgage, a home equity line of credit (HELOC), a manufactured housing or mobile home loan not secured by real estate, or certain loans through homebuyer assistance programs.
For those products you should receive Truth-in-Lending disclosures instead, and reverse mortgage shoppers also receive a Good Faith Estimate and a HUD-1 or HUD-1A Settlement Statement. You can still compare offers — you just use different paperwork to do it.
For everything else, the standardized Loan Estimate is your comparison tool — and that matters in a market like ours.
Shopping for a mortgage in Colorado Springs
Colorado Springs is a heavily military market, and PCS orders often compress the homebuying timeline. The good news is that gathering Loan Estimates does not require a stack of paperwork — the basic information listed above is enough to get a disclosure from each lender you are considering.
Because every lender must use the identical form, a borrower comparing a bank, a credit union, and a mortgage broker in the same week can line the documents up and compare loan terms, lender fees, estimated closing costs, and the estimated monthly payment directly.
If you are unsure who the person quoting you actually is, the CFPB notes that most loan officers are required to be licensed or registered with the Nationwide Mortgage Licensing System & Registry (NMLS), and you can look them up by name or NMLS ID to confirm they are authorized to operate in Colorado.
Once you have compared loan estimates and picked the offer that fits, the remaining steps are straightforward.
What to do next
Gather the basic information a lender needs — name, income, Social Security number, property address, estimated home value, and desired loan amount — and request Loan Estimates from several lenders for the same kind of loan.
Compare the origination charges, the services sections, the comparisons section, and the estimated cash to close on each form. Ask any lender to explain anything that looks different from what you discussed.
Then tell your chosen lender you intend to proceed, provide the verification documents they request, and watch for a revised Loan Estimate if anything changes. If you would like a Loan Estimate to compare against the offers you already have, the team at 719 Lending in Colorado Springs can walk you through the form line by line — and you remain free to keep shopping the entire time.
Frequently asked questions
Do I have to commit to a lender once I receive a Loan Estimate?
No. A Loan Estimate shows the loan terms the lender expects to offer if you decide to move forward — it is not an approval, a denial, or a commitment. You choose whether to proceed, and you can continue comparison shopping with other lenders throughout the process.
Can a lender require my W-2 or pay stubs before giving me a Loan Estimate?
No. Under CFPB guidance, a lender or mortgage broker cannot require documents as a condition of providing a Loan Estimate. You only need to submit your name, income, Social Security number, the property address, an estimate of the home’s value, and the loan amount you want to borrow.
Does telling a lender I intend to proceed stop me from shopping around?
No. After you express intent to proceed, the lender may ask for documents to verify your information, but the CFPB states you can continue to comparison shop throughout this process.
Can my Loan Estimate change after I provide documents?
Yes. If your verification documents show different information than what you originally provided, you may receive a revised Loan Estimate reflecting the updated details.
Which loans do not come with a Loan Estimate?
You will not receive a Loan Estimate for a reverse mortgage, a home equity line of credit (HELOC), a manufactured housing or mobile home loan not secured by real estate, or certain loans through homebuyer assistance programs. Those products come with Truth-in-Lending disclosures instead.
What is the best way to compare Loan Estimates from multiple lenders?
Request Loan Estimates for the same kind of loan from each lender, then compare the total origination charges, the services-you-cannot-shop-for section, the APR and Total Interest Percentage in the comparisons section, and the estimated cash to close.
719 Lending Inc., NMLS #1601989 · Equal Housing Opportunity
719 Lending Inc. is not affiliated with or endorsed by HUD, FHA, VA, USDA, CHFA, the CFPB, or any government agency.
Last updated: September 2026
